Terms of Service (TOS)
These Terms set out the simple ground rules for working with Advertisement.Help. We keep the language clear, the scope focused, and the expectations realistic. Our role is to help your team get started quickly and operate smoothly with major advertising platforms, while staying aligned with their policies and your local laws. Please read these Terms carefully—by using the site or our Services you agree to them.
1) Who we are
Advertisement.Help is a service provider that supports professional media buyers, brands, and agencies with account onboarding and operational guidance for large advertising platforms. We are an independent company—not owned by any platform—and we focus on practical, policy‑aligned support. Our aim is to remove friction, reduce guesswork, and help you scale responsibly through transparent processes and clear communication at every step.
2) What we do
We provide advertising account management and onboarding services for Meta (Facebook/Instagram), TikTok, and Google. This includes permission management, introductions to authorized partners when applicable, high‑level guidance on best practices, and friendly ongoing support. We do not sell platform‑owned ad accounts, and we do not promise outcomes the platforms alone control. Your use of any platform is governed by that platform’s policies, and those policies always take precedence.
3) Platform compliance & your responsibilities
You agree to follow all platform policies and applicable laws, to provide truthful details about your business, and to connect only assets you are authorized to use—such as domains, pixels, pages, apps, catalogs, and payment methods. You will not buy or sell platform accounts, attempt to misrepresent ownership, or bypass platform verifications. If a platform reviews, restricts, or suspends your assets, that decision is outside our control; however, we’ll share the steps we’d take to help you move forward.
4) Eligibility
To use the Services, you must be at least eighteen (18) years old and authorized to enter agreements on behalf of your business. We may decline, pause, or stop the Services if we detect high risk, suspected fraud, policy breaches, unlawful activity, or non‑cooperation during verification. These decisions are made to protect all participants in the ecosystem, including you, and to keep the process efficient, compliant, and safe.
5) Fees, billing, and refunds
Fees are quoted in writing—usually at checkout or on an invoice. You are responsible for taxes and any third‑party charges, including platform advertising bills. Unless your invoice states otherwise, payment is due upon receipt. Because onboarding and configuration typically start right away, fees are generally non‑refundable. If we do not deliver the specific onboarding/service you purchased and you notify us within seven (7) days, we may, at our discretion, issue a partial or full refund of our service fee. Platform reviews or suspensions are not refundable events.
6) No promise of platform approvals
We do not guarantee that any platform will approve, maintain, or restore your ads or accounts. Each platform enforces its own policies and can make changes without notice. Our commitment is to give you accurate guidance and responsive support so you can make informed decisions, but ultimate approval rests with the platform alone.
7) Acceptable use
You will not use the Services to violate laws or platform policies, deceive users, interfere with others’ use of the Services, attempt to bypass security, or misrepresent your identity or business. Keep your credentials secure and notify us if you suspect unauthorized access. We reserve the right to suspend or terminate access when behavior creates legal or reputational risk for any party.
8) Intellectual property
We own our website, documentation, branding, and the know‑how that powers our onboarding process. You own your brand assets, campaigns, creatives, and data. You grant us a limited, revocable license to use your assets solely to provide the Services you request, and we will stop using them once the engagement ends or you ask us to do so, subject to legal and accounting retention requirements.
9) Confidentiality
Each party agrees to protect the other’s non‑public information and to use it only for providing or receiving the Services. “Confidential information” includes business plans, technical details, pricing, tickets, and platform correspondence. Disclosure is permitted when required by law, in which case the receiving party will provide notice if legally allowed and will disclose only what is necessary.
10) Privacy
Your privacy matters to us. Our Privacy Policy describes the types of data we collect, how we use it to deliver and improve the Services, and the choices you have. By using the Services, you consent to those practices. We keep data collection lean and limit sharing to vendors who help us operate the service securely and efficiently.
11) Disclaimers
The Services are provided “as is” and “as available.” We disclaim all warranties—express or implied—including merchantability, fitness for a particular purpose, and non‑infringement. We do not control platform outcomes and cannot guarantee results. You are responsible for deciding how to use the guidance we provide and for ensuring your advertising complies with all rules.
12) Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages; for lost profits or revenue; or for losses arising from platform actions, outages, or policy enforcement. Our total liability for any claim related to the Services will not exceed the amounts you paid us for the specific Service at issue during the three (3) months before the event giving rise to the claim.
13) Indemnification
You agree to defend, indemnify, and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your content or business, your breach of these Terms, your violation of law or platform policies, or misuse of the Services. We will notify you promptly of any claim and cooperate reasonably at your expense.
14) Term, suspension, termination
These Terms begin when you first use the Services and continue until ended. We may suspend or terminate access immediately where we believe there is risk, fraud, policy breach, or non‑payment. Upon termination, fees already incurred remain due, and sections that by nature should survive—like confidentiality, disclaimers, liability limits, and indemnity—will continue to apply.
15) Changes
We may update the Services and these Terms from time to time to reflect product improvements, regulatory changes, or shifts in platform policies. When we make material updates, we will revise the “Last Updated” date above and may post a short site notice. Your continued use of the Services after an update means you accept the revised Terms.
16) Contact
Advertisement.Help
Ignite Media Scaling Agency, Marketing Desk,
Office#17, 7th Floor, Trade Center, Hyderabad.
Email: hello@advertisement.help